Facing Workforce Challenges: The Reality.

Numerous factors drive business success, but many companies are coming up short in one of the more critical elements — the workforce. According to an Accenture study that examined high-performance workforce issues, many companies don't feel prepared to compete in an improved economic and business climate.

Just 17 percent of the 244 high-level executive respondents described the overall skill level of their entire workforce as "industry-leading," and the respondents indicated that the war for talent would have a greater impact over the next 12 months. Just 6 percent said that the war for talent is currently having a severe impact on their company, compared to 13 percent who expected to feel the severe impact in the coming year.

While 65 percent rated "developing effective leadership capability" as very important, only 8 percent said their company performed very well in that area. "Creating an organization and culture that adapt effectively to change" was considered very important to roughly half the respondents, yet only 8 percent gave their companies high marks in that regard.

The study found that organizational shortcomings often originate with the human resource department's training programs, and large disparities were evident between priorities and progress.

Key Human Resource Training Practices
  Rated as
Important
Satisfied
with Progress
Aligning learning strategy with business goals 77% 11%
Ensuring learning content meets
workforce requirements
75% 16%
Boosting workforce productivity and agility 72% 9%
Measuring learning function against objectives 66% 9%
Improving the efficiency of training operations 55% 11%
Source: Accenture


Key Human Resource Initiatives
  Rated as
Important
Satisfied
with Progress
Improving worker productivity 69% 6%
Improving the adaptability of the
business to new opportunities
68% 11%
Facilitating organizational change 66% 12%
Improving employee engagement
with/advocacy for the company
65% 11%
Improving the delivery of HR services 64% 14%
Source: Accenture

 

Employees' Understanding of Company Strategic Goals
  C-Level Execs
in Agreement
HR Execs
in Agreement
Three-quarters or more of the employees
understand the company's strategic goals
26% 20%
Three-quarters or more of the employees
understand how their jobs contribute to
the company's ability to achieve its
strategic goals
30% 20%
Source: Accenture

 

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